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Employee Details Page

STATUS:ACTIVE USER

About Me

Academic Level

Graduate

Age

37 Years

Nationality

India

Gender

Male

Industrial Experience

10-15 Years

Visa Status

Work Visa Transferable

Location

Qatar

Driving Licence

No

Skillset

Project Management, Team Leadership, Procurement, Vendor Management, Decommissioning, Fulfillment, Requirement Gathering, Deployment, System Administration, IT Operations,IT Service Desk/HelpDesk,Tier 2 Technical Support, Troubleshooting, Technical Support, Operating Systems, Microsoft Office Applications; Word,powerpoint,excel

Description

An accomplished  and results-oriented Engineering Graduate with over 12 years of Corporate IT experience exclusive in but not limited to ITSM - Incident Management, Asset Management and Knowledge Management, managing Projects (tracking, status reporting and team coordination) along with hands on experience in IT Operations,Projects Management,Procurement, Vendor/Supplier Management and IT Stores & Inventory Management, with industry leading MNC's in GCC.

 

Skilled in Business communication, customer orientation, time keeping and negotiation. Goal oriented. Motivated by challenges and new experiences. Besides handling the Tier 2 Technical Support at Big Four - Ernst and Young, I also had the privilege to work with Emirates Group which extended my corporate work experience and knowledge interacting with colleagues from multiple nationalities and a diverse work culture.

Education Details

Bachelor of Engineering

Electronics Communication, 2000-2004

Pondicherry University

Percentage :68

Professional Details

BT Asset Management and Projects - ServiceNow

EMIRATES GROUP, U.A.E

2011-11-01 to 2017-10-01

Service Desk Agent

EMIRATES GROUP, U.A.E

2008-11-01 to 2011-10-01

Technical Support Engineer - Tier 2

ERNST AND YOUNG

2006-02-01 to 2008-07-01

Solutions Consultant

FUTURELAND INFORMATION SYSTEMS, U.A.E

2004-11-01 to 2005-12-01

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