Project Management, Team Leadership, Procurement, Vendor Management, Decommissioning, Fulfillment, Requirement Gathering, Deployment, System Administration, IT Operations,IT Service Desk/HelpDesk,Tier 2 Technical Support, Troubleshooting, Technical Support, Operating Systems, Microsoft Office Applications; Word,powerpoint,excel
An accomplished and results-oriented Engineering Graduate with over 12 years of Corporate IT experience exclusive in but not limited to ITSM - Incident Management, Asset Management and Knowledge Management, managing Projects (tracking, status reporting and team coordination) along with hands on experience in IT Operations,Projects Management,Procurement, Vendor/Supplier Management and IT Stores & Inventory Management, with industry leading MNC's in GCC.
Skilled in Business communication, customer orientation, time keeping and negotiation. Goal oriented. Motivated by challenges and new experiences. Besides handling the Tier 2 Technical Support at Big Four - Ernst and Young, I also had the privilege to work with Emirates Group which extended my corporate work experience and knowledge interacting with colleagues from multiple nationalities and a diverse work culture.